5M Leadership

Decision Rights Architecture, Power and Mandate, Stitch In Time

The gap that killed

Harrell had operational authority. Vidrine and Kaluza had client authority. Nobody had override authority. The arithmetic of what that gap produced: $65 billion.

Act 2 and Act 4, Deepwater Horizon

The authority gap and the arithmetic of unclear decisions

Who had authority on Deepwater Horizon, and the gap between them
Well Site Leaders
Vidrine and Kaluza
BP, the client
Final authority, well decisions
Responsible for well-related decisions. Six weeks behind schedule. Cost of idle rig: $1M per day. Internal BP assessment: most dangerous well ever drilled.
vs
Offshore Installation Manager
Jimmy Harrell
Transocean, the contractor
Operational authority, rig and crew
Responsible for rig operations and crew safety. Formally objected to the bladder effect interpretation. No structural mechanism to override BP's decision.
The gap that killed eleven people
No override mechanism existed between these two authorities
When Harrell objected, he was exercising legitimate operational judgment. But the contractor structure gave BP final authority on well decisions. There was no formal condition under which Harrell's objection could compel escalation. His objection was voiced. It was heard. It changed nothing. The gap between "I object" and "the decision must escalate" is precisely what Decision Rights Architecture closes.
The arithmetic of authority
Without Decision Rights Architecture
Forty minutes. Authority unclear. Override nonexistent.
Test fails on three independent measures
Harrell objects, no override mechanism
Well declared safe at 5:40 PM
Gas erupts at 9:49 PM, eleven killed
87 days, 4.9 million barrels of oil
$65B
Total BP cost, penalties and settlements
With Decision Rights Architecture
Override invoked at 5:30 PM. Decision escalates.
Test fails, three anomalies documented
Harrell invokes Override Protocol, safety risk, catastrophic consequence
Decision escalates to BP Regional VP
VP reviews: anomalies, objections, disputed interpretation
Well not declared safe. Additional testing.
Different
decision
Structure, not heroism
Crane operatorDale Burkeen
Assistant drillerDonald Clark
Assistant drillerStephen Curtis
DerrickhandRoy Wyatt Kemp
FloorhandKarl Kleppinger
Mud engineerGordon Jones
Mud engineerBlair Manuel
DrillerDewey Revette
RoustaboutShane Roshto
RoustaboutAdam Weise
"Structure, not heroism."
Decision Rights Architecture does not ask people to be braver, smarter, or more resistant to pressure. It asks the organization to be structured such that when the right judgment exists somewhere in the hierarchy, it cannot be filtered out before it reaches the level that decides. Every person in that room on April 20, 2010 was a professional. The structure failed them before they could fail themselves.
All Decision Rights resources
Timeline
The 40-minute window
Signal degradation
100% to 0%
Framework
Decision Rights Architecture
Authority gap
The gap between BP and Transocean
Self-assessment
Is authority clear in your organization?
Resource hub
All Decision Rights resources